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At New York Cake Pops everything is baked from scratch using only hand picked all natural ingredients for freshness. Every single cake pop is hand decorated and individually wrapped. Perfect for any occasion.

FAQ


HOW DO I PLACE AN ORDER?

You can shop right here, you may also call us, send a contact request or via email at hello@nycakepops.com


HOW FAR IN ADVANCE SHOULD I PLACE MY ORDER?

We kindly ask at least 48 hours notice for orders up to 100 cake pops.

For large and or custom cake pop orders we ask at least 5 business days notice.

Need it sooner? Call us to 646 406 1948 or 855 4NY POPS, we will do our best to accommodate your request.


DO YOU HAVE A STOREFRONT?

Not yet! We are part of Hot Bread Kitchens Incubates program so all our cake pops are made to order in this amazing commercial kitchen in East Harlem La Marqueta.


CAN I PICK UP MY ORDER?

Pick Ups are available Monday-Friday 8-2pm only.


IS THE CAKE FULLY COOKED?

Absolutely yes!!! All our cake pops are fully cooked. The soft texture is a result of our signature frosting mixed with our fully cooked cakes.


HOW BIG IS A CAKE POP?

They might look small but they are 2-4 bites. Cake Pops are about the size of a golf ball.


HOW SHOULD I CARE OF MY YUMMY CAKE POPS?

Best if stored in an air tight container at room temperature. Keep away from heat.


HOW LONG ARE CAKE POPS GOOD FOR?

We donít preservatives of any kind, While cake pops are enjoyed best fresh, they have a shelf life of 7 days at room temperature, just remember to keep away from heat.


ARE THEY INDIVIDUALLY WRAPPED?

Yes, our cake pops come individually wrapped with twist tie. Matching ribbon is available at an extra fee.


HOW ARE CAKE POPS DELIVERED?

Each cake pop is individually wrapped with twist tie, for deliveries in NYC we offer arrangements at no extra cost or cleared gift box with matching ribbon on the outside of box. We’re sorry we can’t ship arrangements :(


DO YOU SHIP?

Yes! We ship nationwide! Our cake pops have been enjoyed from Fashion Shows in New York City to Movie Premieres and Birthdays in LA. We willl offer International Shipping soon.


ARE YOU A NUT FREE BAKERY?

While we don’t use nuts in our cake pops, the facility where we bake and make our cake pops processes nuts, people with high allergies should refrain.


DO YOU HAVE GLUTEN OR VEGAN CAKE POPS?

We’re working on it!


MY CAKE POPS ARE CRACKED! WHY?

Cake pops are quite sensitive to temperature, too hot they melt and too cold they cracked, most cracks will seal when they reach room temperature but don’t worry, your cake pops are still yummy!


WHAT'S YOUR RETURN AND REFUND POLICY?

All sales are final. Due to the nature of our product we do not accept returns/refunds.


I NEED TO CANCEL MI ORDER, CAN I DO THAT?

You may cancel your order no less than 48hrs prior delivery date.


DO YOU OFFER CLASSES?

We currently don't but you can sign up to our newsletter and we will inform you as soon as we start offering cake pop making classes.